Guide

Step 1: Connect Your WhatsApp

Visit the login page. You'll see a code and two options:

On your phone: Tap “Continue on WhatsApp”—it opens with the code ready to send.

On your computer: Scan the QR code with WhatsApp.

Send the code. Done.

Step 2: Connect Google Calendar

After you send the code, we'll text you back with a link.

Tap the link. Sign in with your shared Google account (the one you both use for your family calendar). That's it. Your partner does the same when they pair their phone.

The link expires in 30 minutes for security, but we'll send a fresh one anytime you ask.

Step 3: Create Your First Event

Now either of you can text to create events:

It goes straight to your shared calendar. Both of you get the daily digest at 7 AM.

Creating Events

Either of you can text naturally (no special format needed):

We understand time shortcuts like “tmrw”, “next week”, and locations too.

Checking Your Schedule

Either of you can ask anytime:

Or check your shared Google Calendar (everything syncs automatically). You can also visit your dashboard to see upcoming events.

The Daily Digest

Every morning at 7 AM, you both get a text with the day's plan. Same message, both phones.

Want to pause it? Text us “pause the digest”

Want it back? Text us “start the digest again”

Code Expired?

Codes expire after 2 minutes for security. The login page generates a fresh one automatically. Just use the new code.

On mobile, tap “Continue on WhatsApp” with the fresh code.

Pairing Not Working?

Make sure you're sending the exact code (8 characters, no spaces). Double-check it hasn't expired (under 2 minutes old).

Still stuck? Generate a new code on the login page and try again.

Events Not Showing in Google Calendar?

Check your dashboard to confirm your calendar is connected.

Events usually sync within a minute. If it's taking longer, try disconnecting and reconnecting from your dashboard.

We're Not Understanding Your Messages?

Be specific about dates, times, and locations:

Common issues we catch:

“tmrw” and “2morrow” work fine (we understand shortcuts)

“later” or “soon” is too vague (give us a specific time)

“thing” or “stuff” doesn't help (tell us what it is)

How do I disconnect Google Calendar?

Visit your dashboard and use the disconnect option in the settings section. This removes PlanPing's access to your calendar, but your existing events stay put.

How do I delete my data?

Email us at hello@planping.app requesting data deletion, or use the unpair option on your dashboard.

We'll remove all your personal information and calendar data from our systems.

Is my data safe?

Yes. We use industry-standard encryption to protect your data. Your Google Calendar tokens are stored securely, and we only process message content needed to create events. Read our full Privacy Policy.

What data do you store?

We keep the minimum needed to make PlanPing work: your WhatsApp phone number, event information (title, time, location, description), and encrypted Google Calendar access tokens.

We don't store your message history or chat logs. We process messages to understand your intent, create the event, then move on.

What we're NOT doing: Message history storage, usage analytics, conversation logs, or AI training on your data. This is an MVP focused on one thing: syncing your calendar via WhatsApp.