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Privacy Policy

Last updated: January 2025

1. Introduction

PlanPing (“we”, “us”, “our”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you use our WhatsApp-based calendar service during our limited alpha testing phase.

2. Information We Collect

2.1 WhatsApp Messages

We collect and process the text messages you send to us via WhatsApp to extract event information and create calendar entries.

2.2 Contact Information

We collect your WhatsApp phone number to identify you and enable two-way communication.

2.3 Calendar Data

When you connect your Google Calendar, we access and store necessary information to create and manage calendar events on your behalf.

2.4 Usage Data

We may collect technical information such as message timestamps, error logs, and service usage patterns to improve our service.

3. How We Use Your Information

  • Process your messages to create calendar events
  • Communicate with you via WhatsApp about your calendar entries
  • Verify your identity and prevent unauthorized access
  • Improve and debug our service during alpha testing
  • Analyze usage patterns to enhance features

4. Third-Party Services

PlanPing integrates with the following third-party services:

  • Twilio/WhatsApp: For message delivery and communication
  • Google Calendar API: For creating and managing calendar events
  • Convex: For secure data storage and processing

Each service has its own privacy policy governing their use of your information.

5. Data Storage and Security

Your data is stored securely using industry-standard encryption. However, as an alpha service, we cannot guarantee absolute security. We implement reasonable measures to protect your information but cannot ensure complete protection against all security breaches.

6. Data Retention

During the alpha phase, we retain your data for as long as necessary to provide the service and improve it. We may delete or anonymize data at any time as part of our testing process. You can request deletion of your data by contacting us.

7. Your Rights

You have the right to:

  • Access the personal information we hold about you
  • Request correction of inaccurate information
  • Request deletion of your data
  • Withdraw consent and stop using the service at any time
  • Disconnect your Google Calendar integration

8. Children’s Privacy

PlanPing is not intended for use by children under 13. We do not knowingly collect information from children under 13. If you believe we have collected such information, please contact us immediately.

9. Changes to This Policy

We may update this Privacy Policy as we develop PlanPing. We will notify users of material changes through the service or via WhatsApp. Continued use after changes constitutes acceptance of the updated policy.

10. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at hello@planping.app.

By using PlanPing, you acknowledge that you have read and understood this Privacy Policy and consent to our collection and use of your information as described.